Privacy Policy

Last updated: 21 August 2026

Atina ("we", "us") respects your privacy. This policy explains what personal data we collect when you use www.atina.co.in, why we collect it, how we protect it, and the rights you have under Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

What We Collect

  • Identity and contact details: your name, email address, phone number, billing and shipping address, provided when you order, create an account, subscribe, or contact us.
  • Order details: the products you buy, prices, and delivery information.
  • Payment information: payments are processed securely by our payment partners. We never see or store your full card, UPI, or banking details.
  • Usage data and cookies: browser, device, IP address, and browsing behaviour on our site, collected via cookies to keep the site working, remember your cart, and understand how the store is used.

Why We Collect It

We process your data with your consent and for legitimate purposes connected to your purchase:

  • To process, ship, and deliver your orders and send order updates
  • To manage your account and order history
  • To respond to your questions and provide support
  • To send offers and updates by email only if you have opted in; you can unsubscribe at any time
  • To improve our website and products
  • To meet legal and tax obligations

Who We Share It With

We do not sell or rent your personal data. We share only what is necessary with trusted service providers: Shopify (our store platform), payment gateways (to process payments), courier partners (to deliver your order), and authorities where required by law. Some providers, such as Shopify, may store data on servers outside India; they are bound by their own strong data-protection commitments.

How We Protect It

Our site runs on Shopify with industry-standard encryption (HTTPS/SSL) for all transactions. Payment processing is PCI-DSS compliant through our payment partners. Access to customer data is limited to what is needed to run the store.

How Long We Keep It

We retain order and billing records as long as required for tax and legal purposes, and account data for as long as your account is active. You may request deletion at any time.

Your Rights

Under the DPDP Act, you have the right to:

  • Access a summary of the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request erasure of your data where we no longer need to retain it
  • Withdraw consent for marketing at any time (unsubscribe link in every email)
  • Nominate a person to exercise your rights on your behalf
  • Raise a grievance about how your data is handled

To exercise any of these rights, email info@atina.co.in. We acknowledge data-related grievances within 48 hours and aim to resolve them within 30 days. If you are unsatisfied with our response, you may complain to the Data Protection Board of India.

Cookies

Cookies are small files stored on your device that keep the site functioning (such as your cart) and help us understand site usage. You can disable cookies in your browser settings, though parts of the site such as checkout may not work without essential cookies.

Children

Our store is not directed at children under 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

Contact

For any questions about this policy or how your data is handled, email us at info@atina.co.in and we will get back to you within 2 business days.